Sit Happens Sick Child Policy

Because we love your little legends — but we also love keeping everyone safe and well.

At Sit Happens, the health and safety of children, families and our Sit Legends comes first. We follow a clear Sick Child Policy to prevent the spread of illness and ensure our sitters can provide safe, appropriate care.

When we’re unable to provide care:

If your child has any of the following symptoms within the past 24 hours, we’re unable to proceed with the booking:

  • Fever of 38°C or higher

  • Vomiting or diarrhoea

  • A new or worsening rash

  • Contagious infections (e.g. conjunctivitis, hand-foot-mouth, gastro, COVID, influenza)

  • Severe cough, wheezing or difficulty breathing

  • Any illness your child’s doctor has advised requires isolation

  • Symptoms that prevent them from participating comfortably in normal activities

We know it’s disappointing when kids get sick — but our Sit Legends often work with multiple families each week, and keeping illness contained is essential.

If your child becomes unwell during a sit:

If symptoms arise mid-session, your Sit Legend will contact you immediately.
Depending on the severity, you may be asked to return home early.

Sick Child + Cancellation Policy:

If your child is unwell, our standard cancellation policy still applies:

  • If you cancel 48+ hours ahead: no issues at all — deposit refunded or moved.

  • If you cancel within 24–48 hours: deposit forfeited.

  • If you cancel less than 24 hours before: deposit forfeited + 50% cancellation fee.

This ensures our Sit Legends’ income is protected — especially during peak sick-season.

What you can do if illness pops up:

  • Contact us as soon as symptoms begin

  • See if another family member can remain home while the sitter cares for siblings

  • Reschedule if you’re 48+ hours out

  • Move your deposit to a future date (48+ hours out)

Additional Notes:

  • Sit Legends cannot administer medication unless previously approved and clearly documented in your intake form.

  • For ongoing medical conditions (asthma, allergies, epilepsy, etc.) please ensure your intake form is complete and medication plans are up to date.

  • If you’re unsure whether your child is too unwell for care, just message us — we’re here to help.